Contact Us
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General Support
For questions, bug reports, feature requests, or general inquiries about FillAI:
- Email: support@fillai.site
Billing & Payments
For questions about charges, refunds, subscriptions, or credit purchases:
- Email: support@fillai.site
- Please include your account email and transaction details when contacting us about billing issues.
Privacy & Data Requests
For data access requests, deletion requests, or privacy-related concerns:
- Email: support@fillai.site
- Subject line: "Data Request" or "Privacy Inquiry"
- We aim to respond to data requests within 30 days as required by applicable regulations.
Report Abuse
To report abuse, security vulnerabilities, or misuse of the Service:
- Email: support@fillai.site
- Subject line: "Security Report" or "Abuse Report"
Response Times
- General inquiries: 1-3 business days
- Billing issues: 1-3 business days
- Data/privacy requests: Within 30 days
- Security reports: Within 48 hours
Legal
Please review our legal documents: